Change begins with crucial conversation

Joseph Grenny, social scientist for business performance, shares his passion about how human behavior affects an organization March 30, 2017, at Patrick Air Force Base, Fla. Grenny provided insight about how to communicate effectively when it matters most and when to step up to life's most important conversations in order to achieve positive results.  (U.S. Air Force photo by Phil Sunkel)

Joseph Grenny, social scientist for business performance, shares his passion about how human behavior affects an organization March 30, 2017, at Patrick Air Force Base, Fla. Grenny provided insight about how to communicate effectively when it matters most and when to step up to life's most important conversations in order to achieve positive results. (U.S. Air Force photo by Phil Sunkel)

Brig. Gen. Wayne Monteith, 45th Space Wing commander, and Joseph Grenny, social scientist for business performance, engage in conversation March 30, 2017, after the 45th Force Support Squadron’s Leadership Speaker Series at Patrick Air Force Base, Fla. Grenny was the keynote speaker at the event and taught audience members how to have crucial conversations and achieve positive results. (U.S. Air Force photo by Phil Sunkel)

Brig. Gen. Wayne Monteith, 45th Space Wing commander, and Joseph Grenny, social scientist for business performance, engage in conversation March 30, 2017, after the 45th Force Support Squadron’s Leadership Speaker Series at Patrick Air Force Base, Fla. Grenny was the keynote speaker at the event and taught audience members how to have crucial conversations and achieve positive results. (U.S. Air Force photo by Phil Sunkel)

PATRICK AIR FORCE BASE, Fla. --